About me

I’ve coached and consulted across sectors from C-suite down in NHS hospitals and forensic inpatient services, financial services, charities, universities and international institutions. I am currently directing the 2024-26 cohort of Tavistock’s Executive Coaching Programme and for over a decade I have supervised, tutored and lectured on the Tavistock and Portman’s international Masters programme for senior leaders and consultants.

Background

Since the mid-90s I have worked within high impact systems. I led pioneering services which redesigned community drug and alcohol provision and piloting dual diagnosis and assertive outreach services.

At the core was designing for and with the people who use services, for outcomes and impact that are meaningful and sustained. For corporate sector colleagues and clients, it’s the equivalent of customer centred design.

As chief executive of a national charity I worked across the intersection of political, community and business systems. I’ve led strategic pivots and financial remodelling. I’ve experienced the tension of precarity and uncertainty.

As a coach, consultant and facilitator I bring a deep interest in and commitment to what supports organisations or networks to enhance capability and creativity, collaboration and cohesion and I can work with the most protracted and difficult contexts to support leaders and teams find a way through.

executive education and coaching & consultation supervision

Director

2024-26 Tavistock & Portman Executive Coaching Programme 

2021-23 Director

2019-21 Co-Director

2017-19 Supervisor

Faculty

Lecturer, Tutor and Supervisor on Tavistock & Portman MA ‘Consulting and leading in organisations: Systemic and Psychodynamic Approaches’

Staff member on Birkbeck University and Tavistock & Portman Group Relations Conferences

Facilitator on Leadership Centre’sLeading the Impossible‘ Programme 

Workshops

‘Systems Thinking, An approach to working
with complexity’ Clore Social Leadership Programme

Hyper Island Marketing Masters

Training and accreditation

  • EMCC Accredited Coach (Senior Practitioner Level)
  • EMCC Accredited Coach Supervisor ESIA20250149
  • MA (Dist), Consulting and Leading in Organisations; Systemic and Psychodynamic Approaches
  • Diploma in Systems Practice OU
  • Foundation in Groups IGA
  • Certificate in counselling skills
  • BA (Hons) Politics

©Jennie McShannon 2025